If you can't find a solution to your problems in our knowledgebase, please submit a ticket by selecting the appropriate department below.
D9 Design
If you are contacting us regarding a D9 Design enquiry or order, please use this department.
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Are The D9 Servers Reliable?
We use independent 3rd party monitoring systems that check our servers every 5 minutes, if a server goes down, we know about it right away and can work on bringing the server back online! We also publish independent uptime reports on our website for ultimate transparency - we don't hide behind in house monitoring statistics.
Do I Get Any Support?
When D9 Hosting was first created, our primary aim was to build a service where our Clients would be treated just as we would like to be treated ourselves. We understand the importance of fast answers and solutions to your questions and problems and are dedicated to providing our Clients with easily accessible ways to request support. Our Clients can contact us 24/7 either via our Support Ticket System, our Live Support Chat system, by telephone or Skype.
Can You Move My Websites?
D9 Hosting will help liberate you from your old web host! If you are moving to D9 Hosting from another provider, we'll welcome you with the following:
- Free Domain Transfer
- Free Site Transfer
- Free Database Transfer
- Free Script Transfers
- Zero Downtime!